Do You Offer Returns Or Refunds?Updated a year ago
What Is Your Return Policy?
We offer refunds for all non-extract products returned within 14 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us HERE:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please allow up to 5 working days for the funds to present on a statement. All refunds will be processed to the original method of payment.
Can I return my Hair Gain Extract?
Unfortunately, we are unable to offer refunds or exchange for our Hair Gain Extract after a purchase has been fulfilled. This policy is due to the nature of how we mix our Hair Gain Extract. Each bottle is carefully hand-blended for each client and is therefore not covered by the 60 day Refund / Returns policy.