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MY SUBSCRIPTION

FAQ's on your subscription products, cadence and how to manage from your account.

What does a consultation include?

A HŚrklinikken consultation gives us the opportunity to gather information about your lifestyle, current scalp and hair habits, and your desired results. WeŐll also take baseline photos of your scalp and hair to track your progress._ We like to...

Why do I need multiple consultations?

Consistency is key when it comes to using our Hair Gain Extract. Regular appointments allow our specialists to assess your progress, offer additional support as needed, and tweak the formulation of your Extract accordingly. At each follow-up...

Can I add products on my subscription?

Yes. You can add any other HŚrklinikken products to your Hair Gain Extract subcription, to follow the same cadence of 1, 3 and 6 months. Please note, to receive 15% or 20% off your additional subscription products you must subscribe to Hair Gain...

When will my subscription renew?

The subscription cadence you signed up for will determine when your subscription will renew. Our Hair Gain Extract is available on suscription in 1, 3, or 6 month cycles. You will recieve all your products upfront, and unless you cancel your...

Will my consultations expire?

The amount of consulations you've purchased will determine how long you have to use them before they expire. 1 Consultation: You have 3 months to use any purchase of 1 consultation. 3 Consultations: If you've purchased a pack of 3 consulations,...

How do I change my subscription?

Follow these steps to pause or skip your current delivery cycle: 1. Login to your account or register with the same email you purchased with here: https://www.harklinikken.com/account/register 2. Head to MANAGE SUBSCRIPTIONS 3. Click view next, or...

Can I pause or skip my next delivery?

Yes. You can easily pause or skip your next subscription from your customer portal when you log into your HŚrklinikken account. Simply follow the steps below: 1. Login to your account or register with the same email you purchased with here:...

How often will my subscription and products be delivered?

Your subscription product bundle will be delivered every 1, 3 or 6 months, depending on which subscription cadence you chose. Example: If you choose a 3 month subscription you will receive all 3 months worth of product in one order until your net 3 m

I'd like to change my delivery details.

Change My Delivery Details 1.Login to your account or register with the same email you used to shop here: https://www.harklinikken.com/account/register NOTE: If you checked out as a guest the first time you shopped with us, you'll need to create...

If I subscribe for 6 months, will my Extract expire?

All our Hair Gain Extracts have a 12-month expiry from the point of dispatch. As long as you can keep up with your applications, you should not reach your Extract's expiry date.

How do I change the products in my subscription?

If you've purchased one of our two subscription methods, The Conditioning Method or The Cleansing Method, you are unable to change the products you'll receive. If you would like to pause or skip your subscription order, please follow the...

What is the cancellation policy for my Method subscription?

If you subscribe to either the Cleansing or Conditioning Method, your order will ship every eight weeks. You can edit your delivery schedule from your account any time, however you will only be able to fully cancel your subscription after a...

Can I change the products in my subscription?

1. Login to your account or register with the same email you purchased with here: https://www.hŚrklinikken.com/account/register NOTE: If you checked out as a guest the first time you shopped with you, you'll now need to create an account. Once you...